Transforming Network Infrastructure at St George’s Academy

Client: St George’s Academy, Manhattan

Challenge: St George’s Academy faced significant technological challenges that hindered daily operations and educational activities. The school suffered from poor WiFi coverage, unreliable hardwired connections, lagging office PCs, and frequent internet dropouts, all of which disrupted the learning environment and administrative tasks.

Objectives:

• Enhance overall network reliability and internet access across the campus.
• Upgrade outdated computer hardware to boost performance and efficiency.
• Implement robust security measures to protect sensitive educational data.

Solutions Provided by PointerTech IT Solutions:

1. Network Upgrade:
   • Installed commercial-grade routers and switches to improve network performance and stability.
   • Wired and added multiple WiFi access points throughout the campus to eliminate all previous coverage dead zones.
2. Hardware Upgrade:
   • Upgraded the school’s PCs to modern specifications to alleviate lag and boost processing speeds for administrative and educational use.
3. Wiring Rectification:
   • Addressed and fixed existing wiring issues to ensure reliable hardwired connections in classrooms and offices.
4. Preventative Measures:
   • Installed a UPS system to provide uninterrupted power supply and network operation during power fluctuations or outages.
   • Added a backup modem to maintain internet connectivity when the primary ISP, Spectrum, experiences service interruptions.
   • Enhanced network security by segregating the faculty and office network from the students’ network, and established a robust firewall to protect against external threats.
5. Ongoing Support and Maintenance:
   • Providing continuous technical support to maintain system functionality and promptly address any emerging issues.

Results: The upgrades and new implementations by PointerTech IT Solutions have revolutionized the technological landscape at St George’s Academy. The school now enjoys a stable, strong, and fast network with comprehensive WiFi coverage throughout the campus. Faculty efficiency has significantly improved due to the reliable and enhanced computing resources and network capabilities. The separate networks for faculty and students, along with the new security measures, have greatly increased the overall security posture of the school’s IT environment.

Client Feedback: The administration at St George’s Academy has expressed tremendous satisfaction with the improvements, noting a marked enhancement in day-to-day operations, teaching, and administrative efficiency. The school appreciates the ongoing support from PointerTech IT Solutions, ensuring their educational mission is supported by reliable and effective technology.