PointerTech IT Solutions (“we,” “our,” “us”) values your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services:

• Personal Information:
  We may collect your name, email address, phone number, billing information, and any other details you provide when filling out forms, contacting us, or using our services.
• Non-Personal Information:
  Our website uses cookies and tracking technologies to collect information like your IP address, browser type, operating system, and browsing behavior. This helps us improve your experience and analyze site usage.

2. How We Use Your Information

We use the information collected to:

• Provide and improve our services
• Respond to your inquiries and support requests
• Manage your account and billing
• Send updates, newsletters, and marketing communications (with your consent)
• Analyze website performance and user behavior
• Ensure website security and monitor compliance

3. Sharing and Disclosure of Your Information

PointerTech IT Solutions does not sell your personal information. However, we may share your data under the following circumstances:

• Service Providers:
  We may share your information with trusted service providers who assist in running our website or delivering services. These providers are required to keep your information confidential.
• Legal Obligations:
  We may disclose your information to comply with legal requirements, such as responding to subpoenas, court orders, or other legal processes.
• Business Transfers:
  In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Data Security

We take the security of your data seriously and employ technical, administrative, and physical measures to protect your information. However, no method of online transmission is entirely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze traffic, and deliver relevant advertisements. Cookies are small files stored on your device that help us recognize your preferences and improve your site experience.

• You can choose to disable cookies through your browser settings, but this may affect how our site functions.

6. Your Rights

You have the right to:

• Access Your Information:
  Request details about the personal information we hold.
• Update or Correct Information:
  Make updates or correct any inaccuracies in your data.
• Delete Your Information:
  Request the deletion of your personal data, subject to certain conditions.
• Opt-Out of Marketing Communications:
  You can unsubscribe from marketing emails by following the instructions in each email or contacting us directly.

7. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to the United States or other jurisdictions. By using our services, you consent to this transfer, processing, and storage of your information in accordance with this Privacy Policy.

8. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our website after changes are posted will signify your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

• Company Name: PointerTech IT Solutions
• Contact Email: [email protected]
• Phone Number: 718-806-9374
• Company Address: 123 Hope Street, Brooklyn, New York 11211, United States